What We Do

Transactional & Critical Document Mailing

We provide our customers with the opportunity to use an outsourced resource for their customer and employee communications - a process which sees us design, print, enclose and despatch payslips, bills, invoices, P60s, reminders, travel itineraries and much more. Sending close to 100 million communications last year, we have formidable production facilities located in our Leicester site, enabling us to reliably complete work for a host of the UK’s biggest private and public sector organisations.

Our approach results in a transactional mail service which is tailored to individual clients’ needs, as in the communication arena one approach does not fit all. We pride ourselves in working with customers to ensure their critical documents meet objectives. It is this focus along with ambition for unparalleled accuracy and reliability, which underlies Opus Trust Marketing’s reputation as a leading employee and customer communications outsource provider in so many industry sectors.

The Trust Family of Services

The Trust Family of Services are the building blocks of our customer and employee communication services. Forming the basis of our offering, they provide us with the flexible framework necessary to shape our transactional mail and critical document mailing services according to clients’ needs. We have met a variety of client objectives ranging from:

• Bills which use customer data more effectively to make targeted product offerings.
• Effective appointment letter re-design and print; resulting in a fall of ‘did not attends’ which has so far saved over £1 million for an NHS Trust.
• Customer communications and mail pack improvements which have substantially reduced postage costs.

• Trust Doc

  

  The look and feel of their documents is critical to our customers so our aim is to provide them with as much choice as possible in their design options whilst ensuring it can move easily...

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• Trust Web

  

  Paper continues to be the most popular method of delivery for our customers. However, many are now considering the option of electronic delivery of documents...

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• Trust Post

  

  Choosing the right mailing provider and the right service to get the document delivered at the right time can be a time consuming activity. We have invested in gaining the...

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• Trust Creative

  

  In the past two years we have been having an increasing number of discussions with our customers about the look and feel of their documents. This has been driven by in some...

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