Proactive Nature

OTM realise that for our customers to be successful in their market they need to stay one (or preferably two or three), steps ahead of their competition in customer communication strategies and in cost reduction.

That's why we take a very proactive approach to the relationships we have with our customers.

Using unique insight and understanding of our customers’ needs, goals and aspirations we continually think creatively to develop new solutions and strategies.

Selected Markets

Utility
OTM offer tailored, bespoke solutions, helping our clients to gain measurable business results and financial benefits in today's deregulated energy and water markets

Financial
OTM offer solutions which create personalised letters, statements, invoices, cheques and other communications based on individual consumer information

Leisure and Car Hire
OTM enable our Car Hire and Leisure industry clients to leverage revenue potential through precise targeting of customer typology and needs using functional and flexible transactional marketing systems

Travel
OTM are helping travel companies make their customer communication a thoroughly individual affair with unique document and transactional communications based on the particular consumer’s purchase

Retail
OTM help our clients build loyal relationships with their clients. We do this by helping them connect with their customers at every touch-point  so that they keep coming back, choosing them over others

Telecommunications
OTM offer Telecoms companies the ability to provide bill / statement distribution and marketing solutions that meet their business objectives and build enduring customer relationships. We continually seek out the latest technology and strategies to help with everything from the effectiveness of marketing messages to managing postage costs

Health Care
OTM are helping our Healthcare clients establish one-to-one relationships with patients and caregivers. We create more ways for them to effectively communicate with their best customers and better understand their needs