Imaginative Customer Communication

Critical Mailing

OTM360 is a 100% end to end pack content integrity tool. It is a technology based process which guarantees the content of the finished mail piece ensuring that the correct pre-printed stationery, inserts, business reply and outer envelopes are used.

With so many inserts and envelopes looking similar, it may be possible for the incorrect materials to be loaded into the enclosing machine. OTM360 will stop these types of potential error as soon as they occur which will prevent costly reprints, additional postage costs and possible regulatory issues.

Control of every pack item - at every step of production

OTM360 securely controls and tracks individual packs and every item within the pack through the entire production process using barcodes on all items from prime documents and inserts to reply and outer envelopes. If for any reason a barcode doesn’t match the code found in the data file, an error is raised and the job will not be allowed to continue until the error has been rectified.

This ensures complete integrity of the mailing pack where compliant content is critical for regulatory purposes and automates previously manual activities to eliminate the potential risk of human error. OTM360 also helps deliver excellent business intelligence through robust reporting and SLA management whilst helping with stock inventories.

The integrity of the mail piece including inserts and reply envelope is essential, not only for transactional mail where regulatory compliance is vital, but also for precisely targeted marketing campaigns and customer confidence.

OTM360 - The Benefits

  • Ensures the complete integrity of mailing packs where compliant content is critical for regulatory purposes
  • Automates previously manual activities to eliminate the potential risk of human error
  • Delivers excellent business intelligence through robust reporting and SLA management whilst helping with stock inventories

Barcodes are the key:

  • OTM will generate barcodes to ensure Print and Mail Pack integrity throughout the production process
  • OTM360 Continuous Integrity ADF works using reel-fed continuous print machines and the barcode on pre-printed stock is read by the printer to ensure the correct stationery is used by the operator
  • The mailing data file contains details of each item required in the pack. Each item has a barcode and the enclosing machine looks for these to ensure the correct inserts are being enclosed
  • If the OTM360 Continuous Integrity process flags up a problem at any time, an error is raised and the job will not be allowed to continue until the error has been rectified
  • Reporting information is constantly compiled for each individual mail pack during processing, providing auditable reporting that the job was processed correctly

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If you would like to know more about OTM360, ensuring 100% integrity of packs and pack content, why not call us on 0116 232 7500 or click here and ask us to call you back!